Privacy Policy

1. Introduction

Welcome to African LOOM. Your privacy is critically important to us. This Privacy Policy describes how African LOOM ("we", "us", or "our") collects, uses, and shares your personal information when you visit our website or book an expedition with us.

2. Information We Collect

We collect information that you provide directly to us, including:

• Contact information (name, email address, phone number).
• Travel preferences and booking details.
• Passport and identification information (for visa and travel logistics).
• Health and dietary requirements (to ensure your safety during trips).
• Payment information (processed securely through our partners).

3. How We Use Your Information

We use the information we collect to:

• Facilitate your travel bookings and visa applications.
• Communicate with you about your itinerary and updates.
• Personalize your travel experience.
• Improve our website and customer service.
• Comply with legal and safety obligations.

4. Sharing of Information

We do not sell your personal data. We share information with third-party partners (such as hotels, local guides, and aviation partners) only as necessary to fulfill your travel arrangements.

5. Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access. All payment transactions are handled through secure, encrypted gateways.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us via WhatsApp.